online background and work history
2007/10/23
Privately Held; 1001-5000 employees; Information Technology and Services industry
Consultant - Program Management Methodology April 2007
Privately-held products and services group in marketing, travel and hospitality industries. Developed structured, measurable results for outsourcing solution. Systems approach to challenges faced in relationship management. Integrated and aligned existing systems, technology and methodology. Coordinated activities in request and demand management to ensure organization's capability for strategic planning. Designed structured methodology for process integration.
Read the rest of this entry ... (70 words left)
Senior Program Manager or Solution Consultant Jun, 2006 to Oct, 2006
Situation: SOLUTION LAUNCH corporate strategic initiative for state-sponsored business for Ohio and Texas WMDS implementations. HEALTHCARE industry. Thousand Oaks, California. Engaged as Senior Project Manager. Oracle configured for claims, grievances. Awarded contracts for Nevada, Indiana, Kansas.
Outcome: Sarbanes-Oxley (SOX) and regulatory compliance. Multiple projects, offshore resources. Regulatory compliance Standard testing cycles. SSB Claims System ASP.
Jan, 2006 to Apr 2006 / Policy and Compliance, PMO Program Manager
VISA CISP/PCI Initiative, Concept Study Phase. Audit Requirements Analysis. ISO 17799.
Industry mandated initiative to secure Certification through 3rd party verification review by VeriSign. Managed up to 35 team members.
• Projects derived from findings in Report of Compliance which would protect, remove or otherwise secure plastic cardholder account numbers.
• Particular planning, activities, and preparatory efforts for Mask, Truncate, Eliminate Project. VISA Cardholder Information Security Program (CISP) Directives, Best Practices, and industry advisors, such as Center of Internet Security for remediation with benchmarks. Successor Payment Card Industry (PCI) Data Card Standard.
• Business Process Re-engineering. Gap analysis. Evaluation of Security and Identity Management for end-user access to secured systems. Solution Architecture.
Technologies: LDAP, RACF, SOA Metadata Initiative.
Platforms: Mainframe, Client/Server, Tandem.
Program Management Office: Team Collaboration (LotusNotes, Domino, Sharepoint). Process Waterfall, RUP.
Previously during intensive, one-year executive master's program
Jun, 2004 to Oct, 2005 / TECHNOLOGY PROGRAM MANAGER
Implementation for large Bank Brokerage in Private Client Services
(Risk Management, Capital Markets, Derivatives)
Objective: Enhance usability and UI for integrated PeopleSoft and CTI in Brokerage Call Center. Managed teams of up to 25 people
• Managed cross-functional program for $5M corporate initiative for a confidential private banking client.
• Supported re-pricing, account hierarchy changes, database automation or upgrades for usability.
• Liaised for dispersed team with enterprise program manager. Security and ID management issues.
• Reviewed design specifications for business systems. Ensure appropriate met criteria for year-end release.
Read the rest of this entry ... (80 words left)
Minnetonka, Minnesota 2003 to Jun, 2004
R&D Program Manager
Reporting to CTO, responsible for the Program Management of multiple software projects utilizing advanced planning and scheduling techniques (WBS, OBS, and CPM). PMBOK-compliant project initiation, planning, execution, closure. Created and maintained project documents. Security. ISO-9000 and SEI-CMMI. Responsible for several teams/projects with teams totaling over 34 members.
• Managed the development and implementation process of Identix products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Biometrics. ID Management.
• Planned and directed schedules and budgets. Monitored projects from initiation through delivery.
• Organized interdepartmental activities ensuring completion of project/products on schedule and on budget.
• Delivered large- and mid-sized projects with structured methodology.
Read the rest of this entry ... (13 words left)
R&D Program Manager Mar, 2003 to Jun, 2003
Product terminated. Corporate restructure. Java department shutdown.
Reported to CTO and VP Product Management. Hired by supply chain software maker for new product development effort in Java on eQ derivative product from legacy written in Progress. Managed over 50 team members.
- Translated business needs into scalable SCM solution in collaboration with Marketing and Quality Assurance.
- Developed needs analysis for testing, beta programs, and process redesign.
- Maintained OTC derivative client relationships, Putnam
account (Progress-based applications).
- Maintained Lotus Notes database for risks and issues. Product Development Manager
SILICON VALLEY LAB Jul, 2000 - Jul, 2002
ACQUISITION. Hired, trained and managed engineers in new business unit. Team size up to 22 members.
• Assembled new requirements from customers (e.g., Putnam OTC derivatives) and specialized user groups. - Performed on-site implementations, debugging, and post-sales defect tracking and resolution activities. Negotiated customer contracts and conversions. Ensured appropriate allocation of resources. QA and testing.
• Participated in DB2 Gold Consultants Conference. Created IDUG tradeshow flash presentations.
• Grew development team from 3 to 22 architects, engineers and quality assurance (CMM) and testers.
INFORMIX CORPORATION, now IBM Nov, 2000 - July, 2001
Product Development Manager
Transferred from the solutions business to database area. Assigned to the Corporate Programs Office for the Arrowhead Program, a new product concept using the code base from the Extended Parallel Server (XPS).
IDS workflow for back office derivatives, Principa’s undlerlying database.Managed over$12 million budget with over 50 team members.
• Managed cross-functional team collaborations for new-products from conception through market introduction.
• Analyzed needs for IBM Acquisitions team.
Read the rest of this entry ... (12 words left)
ASCENTIAL SOFTWARE, now IBM July, 2000 - Nov, 2000
Corporate Programs Manager
Hired to align strategic planning and initiative execution to stated, post-merger (Informix and Ardent software) objectives. Corporation formed Ascential Software to focus on web analytics business. Managed over 50 group/team members with budgets ranging up to $15 million.
• Communicated objectives, progress and results of cross-functional program teams.
• Facilitated continuous process improvement against CMM for baseline projects and product launches.
Technologies: XML, Web and data analytics
REMEDY CORPORATION, now BMC Jun, 1999 - Jun, 2000
Senior Program Manager, SeviceDeck and CRM Solutions
Managed engagements and projects for Remedy custom and out-of-the-box software installation nationwide.
• Planned, fulfilled staffing requirements, developed the deployment team and instituted change control procedures.
• Analyzed and recommended methodology and software applications to support global consulting activities.
• Engaged in more than 25 solution initiatives, including CRM enterprise deployment projects.
Read the rest of this entry ... (19 words left)
Mar, 1999 - Jun, 1999
Senior Program Manager, Centre of Excellence (CoE)
Diamond Healthcare System: Blue Cross solution configuration and deployment DIAMOND Enterprise Systems and Business Process I was at their helping to setup the Center of Excellence. Initiated and established CoE with 7-member team. Extensive needs assessment and review for gap analysis on business processes.
Multiple vendor teams of consultants, Anderson, Perot. The system was going to be used for managing the health plan's technology and business process operations.
Requirement review in Folsom satellite office for the technology group on cash disbursements, claims, document services, information technology and membership administration functions. It was expected that Diamond would allow BCBS to streamline their operations. The contract value was more than $250 million.
Mar, 1997 - Mar, 1999
Director Program Management
Transitioned from PacBell after corporate restructure to handle fast-tracked new product development for DSL services deployment in CA and NV as well as other business initiatives.
• Oversaw activities and results across subsidiaries, departments and functions throughout the corporation.
• Directed and monitored cross-functional teams assembled and managed by product developers, projects and technical leads tasked with delivering approved business systems projects.
• Budget and P/L analysis from conception through release into production.
• Ensured product launches to market and infrastructure projects (included Y2K and 56K conversions and account hierarchy upgrade efforts). Capability Maturity Model (CMM) reviewed. Internet. Reliability. Security.
• Managed T-1 deployments to commercial and residential properties in California.
• Coordinated network services installations and maintenance with Telco and network subsidiaries.
• Released DSL for CA and NV under constricted schedule working with subsidiaries, subcontractors.
R & D Program Manager Feb, 1997 - April, 1998
Hired to design and deliver new products or enhancements for Centrex and related support systems.
• Drove infrastructure and trouble-ticketing initiatives through the entire software development lifecycle (SDLC) to ensure alignment with business objectives while incorporating adopted CMMI, Best Practices.
• Managed, trained / mentored product development teams, technical analysts, and database administrators.
• Oversaw integration and user acceptance testing to ensure system and application delivery.
• Ensured deliverables for SDLC, Billing Quality Reports, modifications, recovery efforts and statistics.
@ 12:30 AM (13 months, 5 days ago)
Accounting and Finance
Draw-down
Desert Storm
Accounting and Finance
Transition Briefings
Mobility - Northern Viking / Return to Europe
Keflavik, Iceland
USAF/ACC 44th Missile Wing - Accounting and Finance
Deployment and transition briefings
Mobility Support
Flight LinePride Hanger
USAF starting place ...
San Antonio, Texas
Fedearl Bar Association Library Washington, DC (Arlington, Virginia)
Legal services and reference library assistant.
