WELLSFARGO BANK - Minneapolis, Minnesota
Jun, 2004 to Oct, 2005 / TECHNOLOGY PROGRAM MANAGER
Implementation for large Bank Brokerage in Private Client Services (Risk Management, Capital Markets, Derivatives)
Objective: Enhance usability and UI for integrated PeopleSoft and CTI in Brokerage Call Center. Managed teams of up to 25 people
• Managed cross-functional program for $5M corporate initiative for a confidential private banking client.
• Supported re-pricing, account hierarchy changes, database automation or upgrades for usability.
• Liaised for dispersed team with enterprise program manager. Security and ID management issues.
• Reviewed design specifications for business systems. Ensure appropriate met criteria for year-end release.
Technologies: XML, Web, Firewalls, SOX. Agile Methodology, RUP, XP, Oracle, Excel. High Availability.
Senior-level Delivery Services Manager
Responsible for all resources and projects at a portfolio level. Excellent record of accomplishment in multiple projects, project execution.
• Strategic analysis, data modeling and business process re-engineering. artefacts and documentation.
• Lead cross-functional internal/external project teams. Gather requirements.
• Delivered Project Server and Sharepoint implementations, enhancements.
• Built multiple vendor relationships. Led dispersed and offshore resources.
Implementation for large Bank Brokerage in Private Client Services (Risk Management, Capital Markets, Derivatives)
Objective: Enhance usability and UI for integrated PeopleSoft and CTI in Brokerage Call Center. Managed teams of up to 25 people
• Managed cross-functional program for $5M corporate initiative for a confidential private banking client.
• Supported re-pricing, account hierarchy changes, database automation or upgrades for usability.
• Liaised for dispersed team with enterprise program manager. Security and ID management issues.
• Reviewed design specifications for business systems. Ensure appropriate met criteria for year-end release.
Technologies: XML, Web, Firewalls, SOX. Agile Methodology, RUP, XP, Oracle, Excel. High Availability.
Senior-level Delivery Services Manager
Responsible for all resources and projects at a portfolio level. Excellent record of accomplishment in multiple projects, project execution.
• Strategic analysis, data modeling and business process re-engineering. artefacts and documentation.
• Lead cross-functional internal/external project teams. Gather requirements.
• Delivered Project Server and Sharepoint implementations, enhancements.
• Built multiple vendor relationships. Led dispersed and offshore resources.
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