AT&T / Pacific Bell - San Ramon, California
R & D Program Manager Feb, 1997 - April, 1998
Hired to design and deliver new products or enhancements for Centrex and related support systems.
• Drove infrastructure and trouble-ticketing initiatives through the entire software development lifecycle (SDLC) to ensure alignment with business objectives while incorporating adopted CMMI, Best Practices.
• Managed, trained / mentored product development teams, technical analysts, and database administrators.
• Oversaw integration and user acceptance testing to ensure system and application delivery.
• Ensured deliverables for SDLC, Billing Quality Reports, modifications, recovery efforts and statistics.
Hired to design and deliver new products or enhancements for Centrex and related support systems.
• Drove infrastructure and trouble-ticketing initiatives through the entire software development lifecycle (SDLC) to ensure alignment with business objectives while incorporating adopted CMMI, Best Practices.
• Managed, trained / mentored product development teams, technical analysts, and database administrators.
• Oversaw integration and user acceptance testing to ensure system and application delivery.
• Ensured deliverables for SDLC, Billing Quality Reports, modifications, recovery efforts and statistics.
