BMC / Remedy Consulting - Pleasanton, California
REMEDY CORPORATION, now BMC Jun, 1999 - Jun, 2000
Senior Program Manager, SeviceDeck and CRM Solutions
Managed engagements and projects for Remedy custom and out-of-the-box software installation nationwide.
• Planned, fulfilled staffing requirements, developed the deployment team and instituted change control procedures.
• Analyzed and recommended methodology and software applications to support global consulting activities.
• Engaged in more than 25 solution initiatives, including CRM enterprise deployment projects.
Contract highlights: S&P, General Dynamics, Albertson’s, Liquid Audio, eBay, Brocade Communications, etc.
Technologies: Oracle, DB2, XML, Websphere.
Senior Program Manager, SeviceDeck and CRM Solutions
Managed engagements and projects for Remedy custom and out-of-the-box software installation nationwide.
• Planned, fulfilled staffing requirements, developed the deployment team and instituted change control procedures.
• Analyzed and recommended methodology and software applications to support global consulting activities.
• Engaged in more than 25 solution initiatives, including CRM enterprise deployment projects.
Contract highlights: S&P, General Dynamics, Albertson’s, Liquid Audio, eBay, Brocade Communications, etc.
Technologies: Oracle, DB2, XML, Websphere.
